Privacy Policy

Welcome to InterviewsPilot (“we,” “us,” or “our”). We operate a Software as a Service platform that uses artificial intelligence (“AI”) to help users build resumes, create cover letters, organize work experience, track job applications, draft answers to employer questions, review ATS fit, and practice interviews.

We value your privacy and are committed to protecting the personal information you share with us in compliance with applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform (the “Service”).

By using our Service, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

If you do not agree with any term in this policy, please refrain from using our Service.

This Privacy Policy applies to personal information we collect when you:

Visit our website: interviewspilot.com.

Sign up for or use our SaaS platform and related services.

Communicate with us by email or through other support channels.

This policy does not apply to information collected by third-party websites, applications, or services that we do not own or control. We encourage you to review the privacy policies of any third parties you interact with.

Account Information

Name, email address, password credentials, and account-related metadata when you register for an account.

Personal Data Provided Voluntarily

Resume content, work history, job descriptions, application details, cover letters, notes, uploaded documents, audio you submit for transcription, and other career information you choose to upload or enter into the Service.

User Content

Saved experiences, interview practice answers, AI prompt inputs, generated drafts, transcripts, and other interactions created through the Service.

AI Processing Data

Information processed by OpenAI's API, such as prompts, uploaded text, transcripts, job-related materials, and related interactions used to generate AI-powered content or analysis. Per OpenAI's API data usage policies, API data is not used to train public models by default.

Usage Data

Information about how you interact with our platform, including the pages or features you use, timing data, and technical or diagnostic data to help us improve performance.

Communications

If you contact us, we may keep a record of that correspondence and any personal information you provide.

Cookies and Similar Technologies

We may use cookies or similar technologies to help operate the site, remember your preferences, keep you signed in, secure your account session, and understand website usage. Necessary cookies support core account and security functionality, while optional categories are used to control analytics and advertising tools.

Necessary cookies may also store your display preference, such as light mode, dark mode, or system theme, so that your theme choice remains consistent across our website and app.

You can accept or reject non-essential cookies when the banner appears and can update your choices later through the Cookie Preferences control available on our website and in the app.

We may deploy optional analytics and advertising tags through Google Tag Manager. Those tools remain subject to your cookie choices, and non-essential categories stay off unless you enable them.

Service Provision

To create, manage, and maintain your account and provide access to our platform's features, including resume generation, cover letters, application tracking, application answers, ATS checks, and interview practice.

Authentication and Session Management

To authenticate users, maintain secure sessions, and protect access to user accounts and saved data.

Payments

To process subscription fees or other payments securely through Stripe. We do not store full credit card details.

Service Improvements

To understand how users interact with the platform, improve performance, develop new features, and tailor the experience.

AI-Generated Features

To share prompts, uploaded text, transcripts, and related interactions with OpenAI to generate personalized outputs, transcriptions, and analysis.

Communications

To send important information about your account, including verification messages, password resets, account-security notices, billing notices, Service updates, or changes to our policies.

Marketing (where lawful)

To send promotional materials about our products or services where you have opted in or it is otherwise permissible under applicable law. You can unsubscribe from marketing communications at any time.

Legal Compliance and Enforcement

To comply with applicable legal obligations, enforce our Terms of Service, or protect the rights, property, or safety of us, our users, or others.

We collect, use, and disclose personal information where we have a lawful basis to do so, including:

Consent

By providing personal information, you consent to our processing as described here.

Contract

Processing necessary to provide the Service and perform our contract with you.

Legitimate Interests

Processing necessary for legitimate business interests, such as improving the platform, provided those interests are not overridden by your rights.

Legal Obligations

Processing required to comply with applicable legal obligations.

To provide our Service effectively, we work with third parties including:

Supabase

We use Supabase for database, authentication, and storage functions. Supabase may process account information, saved content, uploaded files, resumes, documents, and related service data under its Privacy Policy.

Vercel

We use Vercel to host and deliver parts of our website and application. Vercel may process request, device, log, and performance data under its Privacy Policy.

Google Tag Manager

We may use Google Tag Manager to manage analytics and advertising tags on our website and application. Google Tag Manager acts as a deployment layer, while any downstream analytics or advertising tools remain governed by your cookie preferences and Google's Privacy Policy.

Stripe

Payments are processed by Stripe. We do not handle or store full payment details. Stripe processes payment information under its own Privacy Policy.

OpenAI

Prompts, uploaded text, transcripts, and related inputs may be sent to OpenAI's API to provide AI-generated features. OpenAI may retain certain API data in accordance with its Privacy Policy and API data usage policies.

Other Providers

We also rely on hosting, infrastructure, authentication, storage, analytics, and support providers. The privacy practices of those providers are governed by their own policies.

Please review the policies of those third parties if you want additional information about how they process data.

Our website or platform may contain links to external websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of those third parties, and we recommend reviewing their privacy policies before interacting with them.

User Content

We retain user content for as long as needed to operate the Service, support your account, enforce our terms, resolve disputes, or comply with legal obligations. Audio uploaded for transcription is intended for transient processing and is not kept longer than reasonably necessary to complete the transcription workflow.

Account Data

Account data is retained until you delete your account or request erasure, subject to any legal, billing, backup, security, or audit retention needs.

Billing and Legal Records

We may retain billing, subscription, fraud-prevention, and legal-compliance records for as long as reasonably necessary to meet contractual, accounting, tax, security, or legal obligations.

Deletion Requests and Backups

If you delete content, clear in-app data, or request account deletion, some information may still remain in backups, logs, billing records, fraud-prevention systems, security records, or legal-compliance archives for a limited period where reasonably necessary.

OpenAI Data

OpenAI may retain certain API data for abuse monitoring under its own Privacy Policy and API data usage policies.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as long as legally required.

We take commercially reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Infrastructure and Access Controls

This includes security measures from our hosting, database, and infrastructure providers, including Vercel and Supabase, limiting access to personal information to personnel and contractors on a need-to-know basis, and operational safeguards around the Service.

Stripe

Stripe provides secure payment processing and handles payment information directly under its Privacy Policy.

Despite our efforts, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, and you use the Service at your own risk.

By using our Service, your personal information may be transferred to and processed in countries outside of your country of residence, including the United States, where Vercel, Supabase, Stripe, OpenAI, and other providers may operate.

When we transfer personal data from regions with transfer restrictions, we rely on Standard Contractual Clauses or other legally valid mechanisms where applicable.

Depending on your jurisdiction, you may have the right to:

Access

Request a copy of the personal data we hold about you.

Rectification

Request corrections to inaccurate or incomplete personal data.

Erasure

Request deletion of your personal data, subject to certain exceptions.

Data Portability

Receive personal information in a commonly used and machine-readable format.

Object or Restrict Processing

Where permitted by law, object to or request restriction of certain processing activities.

Withdraw Consent

Withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.

To exercise these rights, contact us at support@interviewspilot.com. We may require additional information to verify your identity and will respond in accordance with applicable law.

All purchases are final. We do not offer refunds for subscriptions except where required by law.

You may cancel your subscription at any time, and you will retain access to the Service until the end of your current billing cycle.

Our Service is intended only for users who are at least 18 years old. We do not knowingly collect or solicit personal information from anyone under 18. If you believe we have inadvertently collected information from a person under 18, please contact us so we can review and delete it where appropriate.

To the fullest extent permitted by law, we are not liable for:

Third-Party Actions

Failures or breaches by external providers, including Vercel, Supabase, Stripe, OpenAI, or other providers we rely on.

User Negligence

Unauthorized account access resulting from weak, reused, or compromised credentials.

Accuracy of AI Feedback

Inaccuracies in AI-generated feedback, drafts, scores, or outputs. AI-generated content is provided for informational and productivity purposes only and should not be treated as definitive professional, legal, or hiring advice.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we will revise the effective date and make the updated policy available on our website.

Your continued use of our Service after the posted changes constitutes your acceptance of the amended Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at support@interviewspilot.com.

By using our Service, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.